For Unshipped Orders

Canceling your order is super easy! You have a 16-hour window to make any changes or cancellations. Just open your order confirmation email/SMS and click on “View Your Order.” That will redirect you to your order page where you can cancel, edit or reorder any item. 

*Digital games, keychains, and apparel are non-refundable.


For Shipped Orders


If your order has already shipped, wait to receive your order and contact us to process a return. See our return policy for more information.